Privacy advice

The area that is responsible for handling and managing all personal data is: ICC, Information Systems Department. You may contact us either by email or directly at our corporate office located at Av. Insurgentes Sur 1673, Desp. 603, Col. Guadalupe Inn, C.P. 01020, Mexico, Distrito Federal, during working days, from 9:00 to 17:00 hours.

How can you limit the use or disclosure of your personal data?

You can contact ICC in case you want to limit the use or disclosure of your personal data, so as to stop receiving information about offers, promotions and advertising of products and about tourist and supplementary services, by sending your request via email to the area of Information Systems of ICC, S .C., at contacto@copachisa.com In the case of the use of cookies, click the button “help”, which is on the toolbar of most browsers; it will guide you to block or allow the use of cookies.

How can you exercise your rights of access, rectification, cancellation and objection (ARCO rights) to the consent previously granted?

As the holder of your personal data, you can exercise your ARCO rights (rights of access, rectification, cancellation and objection to the method of handling your personal data), or revoke your consent which you may have previously granted to ICC for handling your personal data, by sending your request directly to the area of Information Systems at ICC, S. C., by email at contacto@copachisa.com or coming directly to our corporate offices located at Av. Insurgentes Sur 1673 Desp. 603 Col. Guadalupe Inn, C.P. 01020, Mexico, Distrito Federal, during working days, from 9:00 to 17:00 hours; or by sending your written request to the domicile located at Av. Insurgentes Sur 1673 Desp. 603, Col. Guadalupe Inn, C.P. 01020, Mexico, Distrito Federal, during working days, from 9:00 to 17:00 hours. Such request must at least contain your full name, complete street address, any documents confirming your identity, and clearly indicating the relationship you have with the Company, also specifying in a clear and precise manner what personal data you wish to access, rectify, update or cancel, as well as the elements or the documents where such personal data is contained, and indicating the reasons why you wish to access to your personal data, or the reasons why you consider that your personal data should be updated, rectified or cancelled. From the reception date, the area of Information Systems at ICC shall have a period of 20 working days to reply to your request; nonetheless, such period may be extended for a similar term, of which you will be notified by the means you have indicated to us for that purpose, thus informing you of the reasons for such extension, in compliance with Article 32 of the Law.

Please also note that in terms of the Law and its Regulation, as of January 6, 2012, you can start a procedure for the protection of ARCO Rights before the Federal Institute for Access to Information and Data Protection (in Spanish: IFAI, Instituto Federal de Acceso a la Información y Protección de Datos Personales) within 15 days following the date on which ICC responds to your request, and provided that you are not satisfied with such reply, or in case the stipulated term has expired without ICC replying to your request.

Amendments to the Privacy Statement

We reserve the right to change this Privacy Statement at any time. In case there is any amendment to this Privacy Statement, you will be notified through our website http://www.copachisa.com

Consent for handling personal data

The holder of personal data hereby expresses that he/she has read and agrees to the terms and conditions of this Privacy Statement, which was made available to him/her, and that he/she is aware of the purpose of collecting and handling his/her personal data, as well as the procedure for exercising his/her ARCO Rights.